Frequently Asked Questions
What types of gifts do you offer?
We offer a wide range of gifts including personalized items, curated gift sets, and products from various suppliers. You can explore options in categories such as home décor, electronics, food, and more.
Can I personalize my gift?
Yes, many of our products offer personalization options. You'll be able to customize your gift at checkout if it's available for the item.
How can I search for a specific gift?
You can use the search bar at the top of our website to look for specific items. Additionally, you can browse through categories or filter products based on preferences like price, supplier, and product type.
Can I change or cancel my order after placing it?
Once an order has been placed, changes or cancellations are limited. Please contact us as soon as possible, and we'll do our best to assist you based on the order's status.
How can I use a discount code?
You can apply your discount code at checkout. Simply enter the code in the provided field, and the discount will be applied to your total order amount.
Do you offer any special promotions?
We regularly offer special promotions and discounts on selected items. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals.
What payment methods do you accept?
We accept all major credit cards, including Visa and Mastercard. You can also pay using digital wallets like Apple Pay, Google Pay, and other secure payment methods.
Is it safe to make a purchase on your site?
Yes, our site uses SSL encryption to ensure that your payment information is secure. We are committed to protecting your privacy and safeguarding all transactions.
How can I track my order?
Once your order has been shipped, you'll receive an email with a tracking number. You can use this number to check the status of your delivery online.
What is your return policy?
We accept returns within 30 days of purchase for unused items in their original packaging. Please review our returns policy for more information on eligibility and steps to initiate a return.
How do I exchange a product?
To exchange an item, please contact our customer service team. They'll guide you through the process, including returning the original item and selecting a replacement.
Where do your products come from?
We partner with a variety of suppliers who offer high-quality, unique products. Many of our suppliers are local or small businesses, and we take pride in supporting them.
Can I become a supplier?
If you're interested in becoming a supplier, we'd love to hear from you! Please visit our Become a Supplier page for more details on how to apply and our requirements for partnerships.